About

Pumpkin Bones

FAQ

  • Where is the store based?

    San Diego, CA

  • Do you accept orders placed outside of the US?

    Absolutely! I've been shipping worldwide since 1995.

  • How long will it take to receive my order?

    Ready-to-go items ship, usually within 2-4 days.

    If your item is made to order, it can take up to 1 week, and sometimes 2, if the load is high.

    If you need a rush delivery, contact me. I'm no stranger to expressing gifts.

    Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

  • Do you repair items? Do you offer a Warranty?

    I repair monkeys for free. All you pay is shipping fare to and from me... If your monkey rips just after he's bought, during normal use. I will pay to ship it back [and possibly reimburse your shipping to me, if the damage is my own fault], or replace it, for free.

    If he's abused, and I can fix him, I will... but you must pay his fare both ways.

    If he's well loved, and need some rejuvenation, if i can fix it, i will... but you must pay his fare both ways.

  • What is Storenvy?

    This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

  • How do I pay for my order? Is it secure?

    The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

  • What if something is wrong with my order?

    If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.